Terms of Service

Welcome to Chicrochet. By using our website and placing orders with us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase. If you do not agree with any part of these terms, please refrain from using our site.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. The content on this website is provided for general information and is subject to change without notice. We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your device's display will be perfectly accurate.

Products and Pricing

All product descriptions, specifications, and pricing are subject to change without prior notice. We strive to ensure that all information on our site is accurate, but errors may occasionally occur. If a product is listed at an incorrect price or with inaccurate details, we reserve the right to cancel or refuse any orders placed for that product, regardless of whether the order has been confirmed or your payment has been processed. In such cases, we will notify you and issue a full refund.

Availability

All items are subject to availability. We reserve the right to limit quantities of any product we offer and to discontinue any product at any time. If an item you have ordered becomes unavailable after your purchase, we will contact you to offer a replacement, store credit, or a full refund.

Orders and Acceptance

When you place an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or descriptions, or suspicion of fraudulent activity. Once your order has been accepted and processed, you will receive an order confirmation email. This email does not constitute a binding contract—our acceptance of your order is confirmed only when the product has been shipped.

Billing and Account Information

You agree to provide current, complete, and accurate billing and account information for all orders placed on our site. You are responsible for updating your information promptly, including email address, shipping address, and payment method details, so that we can complete your transaction and contact you as needed.

Shipping and Delivery

Shipping timelines and costs are outlined during checkout. While we make every effort to meet estimated delivery windows, these are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, weather, or other circumstances beyond our control. Title and risk of loss pass to you upon shipment of your order.

Returns and Refunds

Please refer to our Returns & Exchanges policy as outlined in our Contact Us section. All returns must be initiated within 30 days of delivery. Returned items must be unworn, unwashed, and in their original condition with all tags attached. We reserve the right to deny returns that do not meet these criteria.

Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, designs, and product photos, is the exclusive property of Chicrochet and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content from our site without our prior written permission.

User Conduct

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair our site. You may not attempt to gain unauthorized access to any part of our systems, nor may you upload any viruses, malware, or harmful code.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy policies, or practices of these external sites. You access them at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Chicrochet shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our site or the purchase of our products. Our total liability to you for any claim arising from your order shall not exceed the total amount you paid for that order.

Indemnification

You agree to indemnify and hold Chicrochet harmless from any claims, losses, damages, or expenses arising from your breach of these Terms of Service or your violation of any law or third-party rights.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.

Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to our website. It is your responsibility to review this page periodically for updates. Your continued use of our site following any changes constitutes your acceptance of the revised terms.

Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of the remaining provisions.

Entire Agreement

These Terms of Service constitute the entire agreement between you and Chicrochet regarding your use of our website and your purchases, superseding any prior agreements or communications.

Contact

If you have any questions about these Terms of Service, please contact us at service@chicrochet.com.